Shipping address 

Orders are sent to the shipping address entered on the order form. Make sure the address you entered is complete and accurate. We are not responsible for packages that are non delivered due to incorrect shipping addresses.

Our Processing time 

Our processing time is 1-3 business days for Wax Melts, 1-2 weeks for wholesale, and 1-5 business days for other items.

Shipping costs will be calculated on the cart page.

We currently use Royal Mail postage.

Once you’ve placed your order, we know you want your products to arrive as soon as possible. We dispatch all wax melt orders twice every working day (morning and evening) Parcels we deliver to the post office in the morning are sorted to the delivery places on the same day, which we deliver in the evening are sorted the next working day.


UK Shipping

Free Standart Royal Mail 2nd Class for all UK orders over £30 (Processing time + 2-4 working days)

Standart Royal Mail 2nd Class (Processing time + 2-4 working days)

Royal Mail 1st Class (Processing time + 1-2 working days)

Royal Mail Special Delivery Quaranteed by 1 PM (Processing time + next working day before 1pm)

DPD One Day Delivery (Processing time + 1-2 working days)


International Shipping (EU)

Unfortunately, we currently do not ship our products to EU countries.


International Shipping (USA)

International Tracked and Signed (Processing time + 3-7 working days)


Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.